WhatsApp booking scripts for service businesses

Copy-paste starters for salons, clinics, spas, gyms, coaches, and barbers. Better long-term: let Biz Citadel handle these conversations automatically 24/7.

Availability check

Hi {{name}}! Thanks for messaging {{business}}. What service are you looking for, and which days or times work best? I can check the next open slots and hold one for you.

Price + book

Great question. {{service}} is {{price}} (about {{duration}}). Would you like me to reserve a time this week? Share your preferred days and I’ll confirm.

Confirm booking

You're booked ✅
Service: {{service}}
When: {{date}} at {{time}}
Where: {{location}}

Reply RESCHEDULE if you need a new time, or CANCEL to cancel. See you soon!

Same-day / urgent request

Got it. Looking for something today. Tell me the service and your earliest time, and I’ll check what we can still confirm. If today is full, I can offer the soonest alternative.

Provider / stylist preference

Prefer a specific team member? Tell me who you usually see (or any preference), plus the service and day that works, and I’ll check availability.

New customer welcome + qualify

Welcome to {{business}}! Quick questions so I book you correctly:
1) Which service?
2) Any preferences (staff, time of day)?
3) First visit or returning?
Then I’ll confirm the best slot.

After-hours auto reply that still books

Thanks for messaging. We’re away from the chair/desk right now, but I can still help. Share the service and preferred times and I’ll confirm an appointment (or the next best option) shortly.

Reschedule request

No problem. I can reschedule {{service}} currently set for {{date}} at {{time}}. What days work better? I’ll update your booking and send a new confirmation.